Privacy Policy

Your privacy is fundamental to how we've built Jai

Last updated: January 2024

Our Privacy Principles

  • Your data belongs to you - Export or delete it anytime
  • No ads, ever - We don't sell your data or show advertisements
  • No AI training on your data - Your journals are never used to train AI models
  • Minimal data collection - We only collect what's necessary for the service

What Information We Collect

Account Information

  • Email address (for login and account recovery)
  • Username (for personalization)
  • Password (encrypted with bcrypt)
  • Timezone (for accurate timestamps)

Journal Data

  • Voice recordings (temporarily processed, then deleted)
  • Transcribed text from your entries
  • AI-generated interpretations and insights
  • Timestamps of entries

Usage Data

  • Feature usage (to improve the product)
  • Error logs (to fix bugs)
  • No tracking pixels or third-party analytics

How We Use Your Information

  • To provide the service: Process your voice entries, generate insights, create lookbacks
  • To improve Jai: Understand feature usage patterns (anonymized)
  • To communicate: Send password resets, important updates about your account
  • To ensure security: Detect and prevent abuse

How We Protect Your Data

🔒 Encryption: All data is encrypted in transit (HTTPS) and at rest

🔐 Authentication: Secure JWT-based authentication with bcrypt password hashing

🏢 Infrastructure: Hosted on secure cloud infrastructure with regular security updates

🚪 Access Control: Strict internal access controls - only you can see your journals

🔄 Backups: Regular encrypted backups to prevent data loss

Third-Party Services

We use minimal third-party services to provide Jai:

  • OpenAI: For transcription (Whisper) and AI insights (GPT-4). Your data is processed but never stored or used for training by OpenAI.
  • AWS: For secure cloud hosting and storage.

Important: We never share your personal data with advertisers, data brokers, or any other third parties for marketing purposes.

Your Rights & Control

You have complete control over your data:

  • Access: View all your data through the app
  • Export: Download all your journals and data in JSON format
  • Delete: Delete individual entries or your entire account
  • Portability: Take your data to another service
  • Correction: Edit or update your information anytime

Data Retention

  • Active accounts: We keep your data as long as your account is active
  • Deleted accounts: All data is permanently deleted within 30 days
  • Voice recordings: Deleted immediately after transcription
  • Backups: Retained for 30 days for disaster recovery

Children's Privacy

Jai is not intended for children under 13. We do not knowingly collect data from children under 13. If you believe we have inadvertently collected such information, please contact us immediately.

Changes to This Policy

We may update this privacy policy from time to time. We'll notify you of any significant changes via email and update the "Last updated" date. Your continued use of Jai after changes constitutes acceptance.

Contact Us

If you have any questions or concerns about this privacy policy or how we handle your data, please contact us at:

Email: privacy@myjai.co
Address: Jai Voice Journal
[Address to be added]